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  • Q Where do I revise my personal information (cell phone, email, etc)?
  • Your personal information is
    After logging in, it can be modified in My Page > Modify Information.
  • Q How do I leave the membership?
  • After you log in, you can leave the membership in My Page > Modify Information.
    After leaving the membership, you cannot rejoin with the same ID for 14 days according to the personal information protection policy.
    Also, please note that all information such as reserves and points you have will be extinguished.
  • Q I canceled my card, but I can't get any money.
  • It will take several days before the credit card company approves the cancellation, excluding weekends/holiday
    The time required for cancellation approval is different for each credit card company you hold
    You can easily find out the exact information by contacting the card company you are using.
  • Q How do I leave a review?
  • It can be written in the product page> User review.

    Please follow the review.
    - User reviews can be written up to 300 characters.
    - You can write one review per product. (If you write multiple reviews, it will be automatically deleted.)
    - Articles not related to the product, such as transfer, advertising, abusive language, and slander, will be deleted without notice.
    - Repeated photos, duplicate reviews, other photos not related to the payment, and attachment of receipts will be deleted and deducted without notice. (Repayment is not possible.)
  • Q I paid, but I don't have an order.
  • In the case of card payments, payment errors may occur if the payment window is closed first before the payment completion window appears normally during the payment process.
    If payment is made normally after checking the payment details with the credit card company, please contact 1:1 inquiry and CS center.
  • Q I got a temporary password by e-mail, but I can't get an e-mail.
  • In the process of receiving mail, some mails are automatically separated into spam mails.
    In this case, it may be cumbersome, but please check the spam mail box of the mail account you receive.
    If you still don't have it, please contact us through 1:1 inquiry
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  • Malaysia
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  • Singapore